Effective Date: January 1, 2025
Website:https://talkalertsllc.com
Company: Talk Alerts Consulting LLC
Location: 1183 University Dr., Ste 105 #2199, Burlington, NC 27215
1. Introduction
Talk Alerts Consulting LLC (“Talk Alerts,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect information when you:
- Visit our website
- Complete a contact form
- Request an intake call
- Submit an insurance check request
- Enroll in online courses
- Use our telehealth or coaching services
Talk Alerts provides educational, coaching, and parent-training services.
We do not provide medical diagnosis, emergency care, or intensive behavioral therapy through this website.
2. Information We Collect
We collect only the information necessary to communicate with you, schedule services, and improve your experience.
2.1 Information You Provide Directly
Examples include
- Name
- Email address
- Phone number
- State of residence
- Preferred contact method
- General service questions
- Non-sensitive child information (e.g., age range, general concerns)
- Course enrollment details
We do not collect PHI (Protected Health Information) through this website.
We ask that you do not submit:
- Diagnosis documents
- Full date of birth
- Medical history
- Insurance member ID numbers
- Social Security numbers
- Treatment records
- Sensitive clinical details
If services proceed, such data may be collected later through secure, HIPAA-conscious systems — not through this public website.
3. Information Automatically Collected
When you visit our website, we may collect non-identifiable data such as:
- Browser type
- Device type
- IP address
- Time spent on pages
- Pages visited
- General analytics
This information helps us improve website performance and user experience.
We do not use this information to personally identify visitors.
4. How We Use Your Information
We use the information you provide to:
- Respond to inquiries
- Contact you about services
- Review insurance eligibility (basic details only)
- Schedule intake calls
- Provide customer support
- Send updates about courses or programs
- Improve our website and services
Your information will never be sold, rented, or shared with unauthorized third parties.
5. How We Protect Your Information
Talk Alerts uses technical and administrative safeguards to protect your information, including:
- Secure hosting environments
- HTTPS encryption
- Limited access controls
- Admin-only backend portals
- Spam protection and reCAPTCHA
- Routine website monitoring
- HIPAA-conscious data practices
No PHI is collected through public forms, reducing risk in the event of a website breach.
If you choose to begin services, sensitive data may later be collected through platforms that offer appropriate security protections.
6. Sharing Your Information
We do not share your information except:
- With service providers who support our operations (e.g., secure web hosting, analytics platforms).
- As required by law (e.g., court orders, legal processes).
- With your explicit consent (e.g., when coordinating care with another provider).
We do not sell, trade, or disclose your information for marketing purposes.
7. Cookies and Tracking
Our website may use cookies or similar technologies to:
- Improve site performance
- Analyze visitor behavior
- Save user preferences
You can adjust your browser settings to decline cookies
8. Children’s Privacy
Talk Alerts provides services to parents and caregivers, not directly to children through this website.
We do not knowingly collect personal information from children under 13.
If such information is discovered, we will delete it promptly.
9. Third-Party Links
Our website may contain links to external sites.
We are not responsible for the privacy practices of those sites.
We encourage you to review their privacy policies separately.
10. Data Retention
We retain basic inquiry information only as long as necessary to:
- Respond to inquiries
- Manage scheduling
- Maintain business records
Clinical or insurance-related information, if collected later, follows stricter retention requirements and is stored separately from the website.
11. Your Rights
Depending on your location, you may have the right to:
- Access your information
- Request corrections
- Request deletion of non-essential data
- Withdraw consent for contact
- Ask how your information is used
You may request changes by contacting us at:
hello@talkalertsllc.com
12. Changes to This Policy
We may update this Privacy Policy periodically.
Revisions will be posted with a new “Effective Date.”
13. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact:
Talk Alerts Consulting LLC
Email: hello@talkalertsllc.com
Phone: (919) 400-9029
Mailing Address:
1183 University Dr., Ste 105 #2199
Burlington, NC 27215
